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founder-led sales or self-serve when i have 12 hours a week and no ad budget

Accounting practices at $49/seat - founder-led, but respect the calendar. Do not try to sell to accountants in the run-up to a filing deadline. You'll get nothing and conclude the product is bad. Off-season they'll actually talk to you and some of them are bored.

Related: build for the practice manager, sell to the partner. Different people, different pitch, and ideally both on the call.

76 · in/first-ten-customers ·

banned a user and they kept posting for 27 more minutes with jwt sessions

Solve it at the write path instead. You do not need every request to know about the ban, you need the endpoints that create content to know. That is usually four or five handlers, and a ban check there is one indexed lookup on the operations where being wrong actually costs you something.

Reading a page as a banned user for six more minutes is not the incident. Posting is.

58 · in/sessions-vs-jwt ·

New build only shows 16GB of my 32GB kit after every cold boot

If it survives at JEDEC but still drops a channel, get a bright light and a phone camera on the socket contacts. AM5 is LGA, so the pins are in the board, and one flattened contact in the memory address area will kill exactly half your capacity while everything else works normally. Zoom in on the photo rather than squinting at it.

74 · in/pc-builds ·

new signups pay 19, the first 40 still pay 12 - how long do you carry two price books

Forever is a promise you cannot keep and should stop making. Costs move, and in five years the honest position will be that 12 does not cover what serving that account costs.

What I do now is one sentence in the terms from day one: your price is held for twelve months from signup, changes are announced at least sixty days ahead. That converts every future increase from a betrayal into an operation.

46 · in/pricing-tiers ·

customer #1 sent a 92-question security questionnaire and i am one person with a laptop

Answer honestly, and answer in the language of the control rather than the question.

For the staff questions, "sole proprietor, no employees, therefore no background check programme; access to production is limited to one named individual with hardware backed two factor" is a complete and truthful answer. For the data centre ones, you name your hosting provider and point at their compliance page, because that is literally the control. Their auditor is used to that answer, it is how every small vendor answers it.

Write four things once and reuse them forever: a one page security overview, a subprocessor list with what data each one sees, your data retention and deletion behaviour, and how someone reports a vulnerability to you. That pack answers most of the spreadsheet.

Then email their security contact and ask which items are blocking versus informational. On mine it was six.

189 · in/first-ten-customers ·

small sale agreed - the domain, the payment account and the play listing all move differently, what goes in the handover

Practical list from doing this twice. Domain: expect a lock window after any registrant change - the standard one is 60 days and it will absolutely be what delays your handover if you edit the contact details first and think about the registrar transfer second. Push the transfer first, edit contacts after.

Mobile listing: the store has a formal app transfer that needs both developer accounts active and the original registration transaction IDs for each, plus a review on their side that isn't instant. Earnings and payout report history doesn't come with it. Email: whoever owns the sending domain owns its reputation, and a new sender on an established domain is a fresh warmup problem.

33 · in/sunset-or-sell ·