Ask

30 tickets a week on my own - gmail with labels or is a paid help desk worth it

Whatever you pick, make sure the address you reply from is properly authenticated. A support address on a domain or subdomain with no DKIM or DMARC will quietly land in spam for some percentage of your customers, and the failure mode is invisible to you: they think you ignored them. Send yourself a test from it to a couple of the big free mail providers and look at the headers.

38 · in/support-inbox ·

Is there a grinder under $100 that is not a waste, or should I keep saving?

For filter and immersion only, under $100, a hand grinder with steel conical burrs beats every electric option at that price and it is not close. The electrics in that bracket are blade grinders or very coarse burr sets with a lot of fines, and fines are what make a french press muddy. Sixty seconds of cranking for 20 grams is the entire cost.

276 · in/coffee-gear ·

show hn hit the front page and my 1 vcpu box served 502s for two hours

Two hours of 502s during your one moment of attention is the expensive part, not the $6.

Before the next post, load test it and find the breaking number instead of discovering it live. oha -z 30s -c 100 https://yoursite takes ten minutes to run and tells you exactly where the cliff is.

Then decouple: static marketing page on any CDN host, app behind auth on the box. Once those are separate a traffic spike physically cannot reach your database.

61 · in/launch-day ·

Which cloud free tiers are forever and which are a twelve month trial wearing a costume?

Politely disagreeing with the framing that perpetual free means no bill. Every one of these has a paid edge you can walk over without noticing: egress above the included amount, a second static IP, snapshots, logs retention, a managed database you added "just to try."

The thing that actually protects you isn't picking the right tier, it's a hard budget alert on day one and a card with a low limit if the provider allows it. I've had a $0.40 bill and a $190 bill from the same always-free account in different months, and the difference was a backup schedule I forgot about.

118 · in/free-tier-limits ·