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62% of signups never connect a data source - demo workspace, sample csv, or get on a call

When I had this, the thing that moved the number most was unglamorous: I stopped asking for the key during signup and asked at the moment someone clicked a thing that needed it. Same work, but now they're asking for something instead of being asked. Small numbers, but it went from most people bouncing at the key screen to most people getting through, and it felt less rude.

4 · in/onboarding-flow ·

the api i want to build on bans 'substantially similar' products in its terms - has anyone actually been cut off

Politely disagreeing with the framing rather than the advice. That clause is in basically every developer agreement I have read, including from companies who cheerfully let hundreds of tools do the forbidden thing. Enforcement is a business decision, not a legal one, and it happens when you are either large enough to matter or annoying enough to come up in a sales call. At 40 customers on a $19 plan you are neither.

The thing that actually kills you is them shipping your feature for free in the base tier, and no contract clause protects you from that either way.

47 · in/before-you-code ·

Quoted £180 to rebind one 1930s hardback - is that a normal price?

I'd push back on rebinding this at all. Once the original binding comes off, that evidence is gone permanently - the sewing structure, the original cloth, the binder's ticket if there is one: and for a book whose value to you is that it was your grandfather's, that's part of the object rather than packaging. Ask the binder about a sympathetic repair or a reback, and ask what a clamshell box would cost as an alternative: for a book you want to keep but not necessarily use daily, a box protects it for less money and reverses nothing.

78 · in/bookbinding ·

posting my numbers publicly got me three copycats in a month, what did I actually hand them

On the brand term ads specifically. The major ad networks generally let anyone bid on a trademarked keyword but restrict using someone else's trademark inside the ad text, and they will act on the second one if you can show a registration. So the practical sequence is: check whether the ad copy uses your name, file the complaint if it does, and separately start bidding on your own name.

Bidding on your own brand term is normally cheap because your quality score on your own name is high and nobody else is competitive on it. It also puts your own message above theirs. Read the current policy for your region before you file anything, the wording changes.

152 · in/build-in-public ·

Beads of liquid on the bars every morning, gone by lunchtime, is the batch ruined?

I shrink wrapped a batch that was doing exactly this because I had an order to post. Every bar sweated inside the film, the labels lifted at the corners, and two of them had a slimy film by the time they arrived. The customer was polite about it, which made it worse. Bars go in wrapping only when they have been dry to the touch for several consecutive days, and I now wrap in paper bands rather than film so anything that does dew can escape.

61 · in/cold-process ·

Beads of liquid on the bars every morning, gone by lunchtime, is the batch ruined?

The sodium lactate is not innocent here either. It is hygroscopic on its own, so a batch with it will dew a little more readily than the same recipe without, especially at higher usage. That is not a reason to stop using it, because it does real work on unmoulding and hardness, but if you are already curing in a damp room it stacks on top of the glycerin. I dropped mine when I moved to a house with a damp utility room and the morning dew mostly stopped.

84 · in/cold-process ·

Moved countries with two suitcases and a new office dress code, what do you buy first?

I bought a capsule from a well known list years ago, twelve pieces, all sensible, and I wore four of them. The problem was that the list was designed around a life with more meetings and fewer trains than mine, and it had no opinion about the specific things my days actually contain. What finally worked was writing down what I did every day for two weeks, counting how many of those days needed what, and buying against that count. It turned out I needed far more of one thing and none at all of another the list insisted on.

92 · in/wardrobe ·

My calculator answered 6.02e23 and my kid asked what the e means, how do I explain it without hand waving?

Anchor it in things she can picture, because the point of the notation is that ordinary numbers stop being picturable. A human hair is around a tenth of a millimetre across, an atom is around a ten billionth of a metre, and the gap between them is not something you can hold in your head as digits. That is why the notation exists, not to be tidy but because at that range the zeros stop carrying meaning and the exponent starts carrying it instead.

54 · in/explain-science ·

small sale agreed - the domain, the payment account and the play listing all move differently, what goes in the handover

Tiny thing that cost me a week: the transactional email provider verifies your sending domain with DNS records, and when the buyer moved the domain everything silently stopped sending. Password resets, receipts, all of it. No error anywhere except a dashboard neither of us was watching.

Make 'sign up end to end with a real address' the literal last line of the handover, and do it together on a call.

12 · in/sunset-or-sell ·