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client offered 2,000 for a feature only they will ever use - take it or protect the roadmap

The test I use: is the request a specific instance of something general I would want anyway.

An import from one obscure system is not a feature. An import framework with a pluggable adapter, of which theirs is the first, absolutely is - and once it exists the second and third adapters cost you a day each instead of three weeks. Every serious integration you ever add rides on it.

So take the 2,000, and build the general thing plus their adapter. They get exactly what they asked for. You get infrastructure someone else paid for. If the request cannot be reframed that way - if it is a bespoke report layout that only makes sense inside their company - then it is consulting work, and you price it as consulting work rather than as product development.

98 · in/service-to-saas ·

quit at $2.1k mrr with 9 months runway or grind to $4k on nights, single income

MRR is the wrong number to decide on. Three others matter more.

Trend and churn. $2.1k growing 12% a month with 3% logo churn is an entirely different business from $2.1k that has been flat for five months. The first one quits, the second one does not.

What 9 months of runway actually is. It is closer to 5, because the last four you will spend job hunting with a distracted brain and a gap on your CV, and you cannot do that and build at the same time.

What the bottleneck is. Is it hours or demand? If the last three months of nights produced no growth, more hours will not produce growth either: you have a demand problem, and going full time converts it into a demand problem with a countdown.

139 · in/nights-and-weekends ·

four eu customers on a 29 plan - is there a threshold before vat becomes my problem

Do the maths for your actual size rather than for the size you hope to be.

Merchant of record: roughly 5% plus a fixed fee per transaction on the base plans across the well known ones, one of them discounts the percentage if you pay a monthly platform fee. On 1,400 a year of EU revenue that is somewhere around 90 to 100 including the fixed fees, but note it applies to all your revenue, not just the EU part, unless you split providers.

Doing it yourself: card processing you are already paying, a tax calculation add-on charged as a percentage on top, plus registration and quarterly filings. The filings are where the money goes - the fee itself is small but somebody has to prepare and submit four returns a year, and that somebody is either you on a Sunday or an accountant charging real money.

At four EU customers the merchant of record is cheaper than one hour of an accountant's time. At 500 customers the percentage becomes a serious line item and doing it properly wins. The mistake is not picking wrong now, it is not knowing where your own crossover point is.

74 · in/invoices-and-tax ·