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six interviews and everyone said "interesting" - is that a no or do i need more calls

My rule is the third call in a row that teaches me nothing new. That has landed somewhere between eight and fourteen calls every time, per segment. Six is not a pattern, six is anecdotes.

Things I count while doing them: how many describe the same workaround without being prompted, how many volunteer to be first, how many send me a screenshot or a copy of their actual file without being asked. Four of twelve describing the same workaround is a signal. One of twelve is a person. The unprompted file is the strongest predictor I have - someone who emails you their messy spreadsheet at 9pm has already decided you are solving their problem.

74 · in/before-you-code ·

IMPORTRANGE between two of my own files shows #REF and clicking allow access does nothing

You broke the formula. The second argument of IMPORTRANGE is a text string, not a reference, so renaming the tab in the source leaves the destination asking for a sheet that no longer exists, and the error looks identical to the authorisation error. Fix the name in the string and it will come back without any authorising. The genuine auth prompt only appears once per pair of files per account, and once you have granted it, it stays granted.

268 · in/sheets-formulas ·

Pivot table will not group my dates by month and only shows individual days

Your dates are text, or there is at least one non-date value hiding in the column. Grouping fails if a single cell in the field is text or blank. Two checks: select the column and compare the status bar count of numbers against the count of values — if the numeric count is lower, some cells are not real dates. Then run =ISNUMBER(A2) down the column and filter for FALSE. Real dates are numbers underneath, which is also why they align right by default while text dates align left. That alignment difference is the two second visual check.

201 · in/spreadsheets ·

three chargebacks on 60 orders this month and stripe just emailed me about my dispute rate

Boring fixes, in the order that gave me the biggest drop.

Statement descriptor first. Make it the name people actually remember, which is the product name, not your holding company. 'SP* NEBULA HOLDINGS LTD' is a chargeback generator because nobody recognises it three weeks later on a statement they are skimming. Most processors let you set it per charge.

Then a receipt email on every single charge including renewals, with the product name, the amount, the date and a link. Then a renewal reminder several days before anything annual bills. Then a cancel button that does not require emailing you.

The descriptor alone killed most of mine.

96 · in/refunds-and-abuse ·

Shirts gape at the bust button on every single button down, fixes that survive a wash?

Longer term, the reason this happens is the pattern rather than you. Most button downs are drafted with a straight front and no bust shaping, so all the width you need has to come from making everything else bigger too. Brands that draft specifically for a fuller bust exist and the difference is immediate, because they put the extra room where you need it via darts and a curved placket instead of adding four inches everywhere. I resisted paying more for shirts for years and then bought two and stopped owning the problem.

146 · in/wardrobe ·

Are air purifiers a waste of money if you already vacuum twice a week?

Litter smell is not a filtration problem, it is a litter problem. Bigger box, more of it, scooped twice a day, and a carbon layer as the last resort. I ran a purifier next to a covered box for a year thinking it was helping and the actual fix was switching to an uncovered tray so the smell stopped concentrating and then blooming every time the cat used it.

74 · in/indoor-air-quality ·

Chair under ₹20,000 in India that won't sag inside a year - what's actually holding up?

Bought from a commercial office-furniture dealer instead of a marketplace and it changed everything at the same budget - better build, and somebody actually comes to the flat when the cylinder fails. Ask for their contract range, the stuff they sell to offices in batches of two hundred. It looks plain and it is built to be sat in eight hours a day by people who don't own it.

67 · in/desk-ergonomics ·

posted in a 3,000 member discord, got 41 clicks and a dm from a mod

Tracked nine communities over four months for a similarly obscure niche. Two of them produced everything and the other seven produced 11 signups between them.

The two that worked were both small - a forum with maybe 400 active posters and a mailing list run by one person. The big Discord looked like the biggest opportunity and was the worst: high traffic, no memory. A forum thread is still sending me people fourteen months later because it ranks for the question people type. A Discord message is gone in an hour and invisible to search.

So my order now is: forums and mailing lists first, chat platforms last, and I judge a community by whether its content is findable rather than by member count.

58 · in/no-audience ·

Every formula I paste from a tutorial gives a formula parse error until I retype it by hand

Two separate things bite here and you are probably hitting both. The file locale decides the argument separator, and in a number of locales it is a semicolon rather than a comma because the comma is the decimal mark, so every comma you paste is a parse error. On top of that, blog posts often serve curly quotes instead of straight ones, and a curly quote around a string is never valid. Check File then Settings for the locale, and paste into a plain text editor first to see what characters you are actually carrying.

289 · in/sheets-formulas ·