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Batch is perfectly good but ugly, can I melt it back down or is rebatching a different animal?

Disagreeing slightly, because rebatch has a bad reputation earned by people doing it dry. If you add enough liquid, and I mean more than feels right, and you use a milk or a beer rather than water, the result is smoother than the horror stories suggest. The other trick is to add your fragrance right at the end after you take it off the heat rather than into the hot mass. I have sold rebatched bars in cavity moulds that nobody questioned. It is a technique with a learning curve, not a guaranteed disaster.

88 · in/cold-process ·

ten lifetime deals at $149 to unstick the first paying users: what does that cost me later

Do the arithmetic on the real cost, which is not infrastructure. $149 divided by $2.50 of hosting is roughly five years of servers, and that sounds fine until you add support. If a lifetime customer emails you three times a year for ten years and each thread costs you twenty minutes, that is ten hours per customer. At any honest hourly rate for your time you are underwater long before the servers matter.

Against that: at $19 a month, $149 is under eight months of subscription. So you are selling eight months of revenue for a permanent obligation. The trade is only worth it if what you buy with it is information rather than money.

219 · in/first-ten-customers ·

How do you ask a specialist to explain it again without sounding like you weren't listening?

Mild disagreement with all the clever framing: I think the polite scaffolding costs more than it saves. 'I don't know what a load balancer is' gets me a better answer in less time than any diplomatic version, because it tells them exactly where to start. In eleven years I've had maybe two people be snotty about it, and both times that told me something useful about working with them. The nodding is the expensive habit here, not the phrasing.

64 · in/explain-simply ·